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Continue ShoppingWelcome to Zivaani. We are committed to providing smooth, safe, and reliable delivery services across India.
Orders are generally processed within 1–3 business days after successful payment confirmation. During sale periods, festivals, or high-demand situations, processing time may be slightly extended.
Estimated delivery timelines usually range between 3–10 business days depending on your location, courier partner availability, and external factors.
Once your order is shipped, tracking details will be shared through email, SMS, or WhatsApp for easy order tracking.
To ensure successful delivery, customers are requested to provide accurate shipping information including:
- Full name
- Complete address
- Correct mobile number
- Proper pin code
Zivaani will not be responsible for delays or failed deliveries caused by incorrect information provided by customers.
For customer privacy and comfort, all innerwear and lingerie products are shipped in discreet and secure packaging without revealing product details on the outer package.
Shipping charges, if applicable, will be displayed during checkout before payment confirmation. Free shipping offers may be available on selected products or promotional campaigns.
Unexpected delays caused by weather conditions, public holidays, transportation issues, courier service problems, or natural disasters may affect delivery timelines.
If you receive a damaged or tampered package, please contact us immediately with photos or an unboxing video for assistance.
For shipping support or order-related queries, contact us:
Phone: +91-7003187746
Email: connect@ziyaani.com
Address: P.B Ghat Road, Alpine Dairy, Agarpara, Kolkata – 700058